Shipping policy
Sobrew Shipping Policy
Last updated: August 31, 2025
Thank you for shopping with Sobrew. We’re committed to making sure your coffee arrives fresh and on time. Please review our shipping policy below.
📦 Order Processing
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Orders are processed within 1–2 business days (excluding weekends and holidays) after receiving payment.
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You’ll receive a confirmation email once your order has shipped, including tracking information.
🚚 Shipping Rates & Delivery
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Free standard shipping is available on all U.S. orders over $40.
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For orders under $40, shipping rates are calculated at checkout based on your location and selected service.
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Delivery times typically range from 3–7 business days within the U.S.
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Expedited shipping options may be available at checkout for an additional fee.
🌍 International Shipping
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At this time, Sobrew ships only within the United States.
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We are working to expand our shipping options in the future.
📌 Order Tracking
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Once your order has shipped, you will receive a tracking number via email.
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Please allow 24 hours for tracking information to update after your order has been processed.
🛑 Shipping Issues
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Sobrew is not responsible for lost, stolen, or delayed packages once handed off to the carrier.
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If your order arrives damaged or incorrect, contact us within 7 days of delivery at support@sobrew.com with your order number and photos so we can make it right.
✉️ Contact Us
If you have any questions about shipping or need assistance with your order, please reach out to us at:
📧 support@sobrew.com
📍 Sobrew, Memphis, TN